Dear friends,
Over the past few months, we have had complaints of finding of contaminants in the some bags of nasal rinse. This has been very distressing for many and I am personally appalled that this has happened.
We have determined that the contamination is a result of a fungus coming from the bags. This is a ubiquitous fungus and non-harmful (I am relieved of this as I found it in a bag of rinse that I have used!).
In order to combat this finding and prevent further issues we have done the following:
1. we have sourced a new rinse pouch supplier
2. have added a natural preservative to the rinse with both anti-fungal and anti-bacterial properties
If you have purchased rinse from Rhinoclear with an expiration date of June 2022 (JUN22 on label) please do not use this rinse. We will replace any unopened/ unused bags of rinse at no cost to you. Please contact orders@rhinoclear.com to arrange.
I apologize deeply for any grief that this has caused to anyone and we will work hard to regain your trust!
Sincerely
Brad Mechor MD
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